Enugu Residents Decry High Rate Of Fraud From ATMs

Some residents in Enugu have decried increasing fraudulent activities through the use of Automated Teller Machines (ATMs) in the state.

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The residents, who spoke to the News Agency of Nigeria (NAN) in Enugu on Tuesday, said that they were defrauded through text messages.

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Mrs Jane Eke, a retired civil servant, said she was defrauded N50, 000 through a text message.

Eke said that she got the SMS message from the fraudsters and responded by giving the details of the PIN numbers for her ATM cards.

According to her, in less than 20 minutes of the call, she started getting constant withdrawal alert messages from her phone.

“Before I could contact my bank, the fraudsters had withdrawn all the cash in my account,” she said.

Two other victims, Mr Chukwudi Iloabuchi and Miss Gladys Nwankwo, said they also responded to messages urging them to disclose details of their ATM cards for upgrade and fell into the traps.

Iloabuchi said that before he knew it, N60,000 was withdrawn from his account and he later rushed to his bank where his account was blocked.

Nwankwo said that before she could get to her bank to report, they had taken N45, 000 of the N48, 000 in her account.

“I wonder how they do it because I have my ATM card with me. There must be some kind of connivance with some bank official,” she said.

When contacted, an official of the Central Bank of Nigeria (CBN), who spoke in anonymity, said the bank received such complaints once in a while.

The official said that many enlightenment campaigns had been put up to enlighten bank customers to ignore such SMS messages from these fraudsters.

The source said all issues concerning the re-activation of customers ATM card could be addressed within the banking hall.

A legal practitioner, Mrs Chinwe Ugwu, advised the CBN and other banks to install Closed Circuit Television (CCTV) with a view to tracking the perpetrators of such acts.

“One of the reasons in the alleged text messages was that owing to the Biometric Verification Number validation in compliance with Central Bank of Nigeria directives, your ATM card has been de-activated.

“The fraudsters also give particular mobile phone number to call in order to get their details and promptly re-activate their ATM cards.

“It is regrettable and unfortunate that majority of these bank customers fell to their prey by responding promptly to the wicked acts of these fraudsters resulting in most of them being defrauded with a huge sum of money on daily basis,” she said.

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